Client Policy & Service Agreement

Payments are due on the 1st of each month with a grace period through the 15th.

Payments received after the 15th are considered late and subject to a $25 late fee.

Accounts that are not paid may be paused until the balance is brought current.

If your account remains inactive for 30 days or more, a $75 reactivation fee will apply, and you will be required to re-enroll under the current service plan and pricing at the time of reactivation.

An active credit monitoring account is required at all times.

If your monitoring account becomes inactive, we will be unable to access your credit report, provide updates, or continue work, which may delay your results.

Credit updates are provided approximately every 30 days after disputes are submitted.

Please note that results are not immediate and most clients see progress within 3–6 months, though some profiles may take longer depending on complexity.

Results are not guaranteed. Outcomes vary based on each individual's credit profile, reporting accuracy, creditor responses, and overall credit behavior during the program.

Clients enrolled in a monthly payment plan understand that services may continue for several months based on progress.

If your account becomes stagnant and you have remained in good standing, additional support may be offered at the company's discretion.